Case Studies

The case studies in this section show case our capabilities across a range of industries.

Project Delivery

Transitioning and Commissioning a New Private Hospital

Our client required assistance in co-locating two of its private health care services into a new state of the art medical facility.

Project Delivery

Public Hospital Commissioning and Transition

A Victorian Health Service located in regional Victoria required assistance transitioning to a new facility.

Business Analytics

Business Intelligence Analysis

A large educational provider required real time reporting services across faculties and dispersed regional locations. They required Business Intelligence (BI) that enabled forecasting and performance tracking ‘as it happened’.

Org. Re-Design & Change

Partnership Process Improvement

To better service students, clients and stakeholders the University introduced a centralised service model. Numerous issues arose from the change, which resulted in unclear roles and activities between different units.

Business Analytics

Industry Based Learning - Process Development

The University underwent a major integrated service restructure, and as a result required assistance, streamlining processes within several faculties of the University. 

Business Analytics

Customer Service Charter

After a restructure and several new professional staff engagements across the faculty, there was an identified need for the introduction of a customer service charter.

Org. Re-Design & Change

Cultural Change

Closely following the successful implementation of a student management system, another round of new structures, processes and systems were introduced resulting in change fatigue. An action plan was required to assist in building a better culture and a collective positive attitude.

Project Delivery

Independent Broad-based Anti-corruption Commission Response Program

The Independent Broad-based Anti-Corruption Commission (IBAC) announced an investigation into allegations of serious corruption involving Victorian Vocational Education. IBAC required a report addressing the recommendations and how the deficiencies had been addressed.

Business Analytics

Process and System Alignment

A regional TAFE was in the middle of a complicated merger and digital transformation. They required a holistic view of their digital landscape and robust options and recommendations for a path forward.

Strategy Execution

Actualising a Digital Strategy to Tangible Deliverables

A Victorian TAFE were required by the Board to quickly align their digital strategy with the TAFE's overarching organisational strategy.

Technology

Technology Strategy and Delivery

A top-twenty superannuation fund based on the east coast, was undergoing rapid changes in technology and there had been costly false starts with several implementations, and many challenges with systems integration.

Project Assurance

Technology Assurance Review

The Fund was undergoing rapid changes in technology and required an independent view on their current technology portfolio and delivery approach.

Technology

Digital and Project Delivery

The organisation was interested in developing a solution which was focused on speed to market, improving the customer experience, legal compliance and commercial value.

Data & Analytics

Analytic Framework

The Fund was undergoing a transition from a closed to an open fund and required an analysis on growth pipelines and how to and make the best of its considerable regional and employer footprints.

Data & Analytics

Data Governance

The Council had deep ambition for digital ways of working and wanted to make the best use of emerging digital technologies enabling better information flow, data governance and importantly meeting community expectations.

Technology

Master Data Classification

The Council had a strong sense that its current data sets were not meeting current needs, and were unlikely to support its digital ambition. Guidance was needed on current ‘information barriers’ and subsequently the development detailed and dynamic roadmap.

Digital

Data Governance and Strategy Implentation

A detailed IM strategy and implementation plan was created to guide the Council in moving from its current state to an appropriate and affordable future (data) state.

Project Delivery

Project Planning and Implementation

The Council required guidance on ‘information barriers’ that stopped information flowing to where it was required, by whom, in a useful form, and in a timely manner.

Technology

Digitally Driven Change

The Council wanted to make the best use of current and evolving digital solutions to offer an improved and more efficient service provision.

Technology

Digital Transformation

We assisted a Council to understand its current state and used our (proprietary) digital model and supporting frameworks as the foundation of delivering a digital strategy.

Digital

Digital Technology and Data Solutions

A large City Council based in Victoria, wanted to take a significant and confident stride in implementing digital ways of working; to connect with customers, provide critical information and efficiently deliver services.

Digital

Digital Implementation Plan

A large Council based in Victoria, required a comprehensive and detailed digital strategy connect with customers, provide critical information and efficiently deliver services.

Strategy Execution

Digital Implementation Plan

A large Council based in Victoria, required a comprehensive and detailed digital strategy to connect with customers, provide critical information and efficiently deliver services.

Org. Re-Design & Change

Project Capability and Governance

A multinational Oil and Gas giant, required guidance and support in the delivery of a billion-dollar business acquisition.

Project Delivery

Project Management Support

A leading fuel retailer, required support in the establishment and management of a large-scale business expansion.

Org. Re-Design & Change

Operation Standardisation

Our client required assistance standardising processes and operations and eliminating isolated practices within their organisation.

Business Analytics

Apprenticeship Operating Model

Our client required assistance to project plan, implement and transition a successful in-house operating model across two new portfolios within the Institute.

Business Analytics

Student Services Analysis

Our client wanted to refine the level of service being experienced by potential students, current students and teaching staff. A pilot project was initiated to examine the viability of a Student Services Hub.

Org. Re-Design & Change

Integration Change Management

An Institute undergoing integration and transformation required assistance in the development of a single Quality Framework with supporting artefacts and buy-in from all stakeholders.

Business Analytics

Business Process Framework

As part of integrating two training organisations our client required a single Quality Framework with a dedicated governing body and supporting business processes, teaching and learning templates and guidelines.

Project Recovery

Technology Delivery Capability

One of Australia’s largest Superannuation Funds required an independent view on their current technology portfolio and delivery approach.

Strategy Execution

Digital Strategy Implementation

A City Council based in Victoria, wanted to define how they could make the best use of current and evolving digital solutions that meshed with implementable business, technology and data roadmaps.

Strategy Execution

Information Management Strategy

A large City Council based in Victoria, wanted to make the best use of emerging digital technologies to keep pace with community expectations, minimise cost and risk, and efficiently meet its obligations.

Strategy Execution

Market Analysis

A top-ten Superannuation Fund required an analytic framework to shape strategic positioning for growth as they transitioned to a fully open fund.

Strategy Execution

Acquisition Program

A multi-national Oil and Gas giant, required project support and governance in the delivery of a complex billion-dollar business acquisition between multiple listed entities.

Project Delivery

Retail Network Expansion

A multinational Oil and Gas giant, required assistance in the deployment of a new Retail POS pilot that would further strengthen their network offer.

Org. Re-Design & Change

Transformation through Change Management

A large multi-national energy company had initiated a retail merger and acquisition program. They required a work plan to implement the merger across all business units within the organisation.

Project Delivery

Project Management Office

A large not-for-profit private health care group required support for the transition of their clinical and non-clinical services to a new purpose built, larger facility.

Project Delivery

Operational Readiness and Transition

A Victorian Public Health Service located in Western Melbourne, required a governance structure for the transition of services from an existing facility to a brand-new building.

Data & Analytics

Childbirth Education Review

One of Victoria’s top hospitals, commissioned a report to review the operational performance and consumer expectations and experience of the provision of Childbirth Education (CBE).

Project Delivery

Apprenticeship Management System

A division of a large Vocational Education provider had successfully implemented a flexible 24x7 teaching model around the needs of students and employers. The Construction and Industrial Portfolio required change management support implementing the same operating model.

Project Delivery

Student Services Hub

As part of integrating two training organisations the Institute wanted to improve the level of service being experienced by potential students, current students and teaching staff.

Project Delivery

Academic Governance Framework

As part of integrating two training organisations our client wanted to establish a single Academic Governance Framework with clear roles and responsibilities.

Filter
  • All Capabilities
  • Business Analytics
  • Org. Re-Design & Change
  • Project Delivery
  • Strategy Execution
Business Analytics

Business Intelligence Analysis

A large educational provider required real time reporting services across faculties and dispersed regional locations. They required Business Intelligence (BI) that enabled forecasting and performance tracking ‘as it happened’.

Org. Re-Design & Change

Partnership Process Improvement

To better service students, clients and stakeholders the University introduced a centralised service model. Numerous issues arose from the change, which resulted in unclear roles and activities between different units.

Business Analytics

Industry Based Learning - Process Development

The University underwent a major integrated service restructure, and as a result required assistance, streamlining processes within several faculties of the University. 

Business Analytics

Customer Service Charter

After a restructure and several new professional staff engagements across the faculty, there was an identified need for the introduction of a customer service charter.

Org. Re-Design & Change

Cultural Change

Closely following the successful implementation of a student management system, another round of new structures, processes and systems were introduced resulting in change fatigue. An action plan was required to assist in building a better culture and a collective positive attitude.

Project Delivery

Independent Broad-based Anti-corruption Commission Response Program

The Independent Broad-based Anti-Corruption Commission (IBAC) announced an investigation into allegations of serious corruption involving Victorian Vocational Education. IBAC required a report addressing the recommendations and how the deficiencies had been addressed.

Business Analytics

Process and System Alignment

A regional TAFE was in the middle of a complicated merger and digital transformation. They required a holistic view of their digital landscape and robust options and recommendations for a path forward.

Strategy Execution

Actualising a Digital Strategy to Tangible Deliverables

A Victorian TAFE were required by the Board to quickly align their digital strategy with the TAFE's overarching organisational strategy.

Org. Re-Design & Change

Operation Standardisation

Our client required assistance standardising processes and operations and eliminating isolated practices within their organisation.

Business Analytics

Apprenticeship Operating Model

Our client required assistance to project plan, implement and transition a successful in-house operating model across two new portfolios within the Institute.

Business Analytics

Student Services Analysis

Our client wanted to refine the level of service being experienced by potential students, current students and teaching staff. A pilot project was initiated to examine the viability of a Student Services Hub.

Org. Re-Design & Change

Integration Change Management

An Institute undergoing integration and transformation required assistance in the development of a single Quality Framework with supporting artefacts and buy-in from all stakeholders.

Business Analytics

Business Process Framework

As part of integrating two training organisations our client required a single Quality Framework with a dedicated governing body and supporting business processes, teaching and learning templates and guidelines.

Project Delivery

Apprenticeship Management System

A division of a large Vocational Education provider had successfully implemented a flexible 24x7 teaching model around the needs of students and employers. The Construction and Industrial Portfolio required change management support implementing the same operating model.

Project Delivery

Student Services Hub

As part of integrating two training organisations the Institute wanted to improve the level of service being experienced by potential students, current students and teaching staff.

Project Delivery

Academic Governance Framework

As part of integrating two training organisations our client wanted to establish a single Academic Governance Framework with clear roles and responsibilities.

Filter
  • All Capabilities
  • Technology
  • Org. Re-Design & Change
  • Project Delivery
  • Strategy Execution
Technology

Digital and Project Delivery

The organisation was interested in developing a solution which was focused on speed to market, improving the customer experience, legal compliance and commercial value.

Org. Re-Design & Change

Project Capability and Governance

A multinational Oil and Gas giant, required guidance and support in the delivery of a billion-dollar business acquisition.

Project Delivery

Project Management Support

A leading fuel retailer, required support in the establishment and management of a large-scale business expansion.

Strategy Execution

Acquisition Program

A multi-national Oil and Gas giant, required project support and governance in the delivery of a complex billion-dollar business acquisition between multiple listed entities.

Project Delivery

Retail Network Expansion

A multinational Oil and Gas giant, required assistance in the deployment of a new Retail POS pilot that would further strengthen their network offer.

Org. Re-Design & Change

Transformation through Change Management

A large multi-national energy company had initiated a retail merger and acquisition program. They required a work plan to implement the merger across all business units within the organisation.

Filter
  • All Capabilities
  • Project Delivery
  • Data & Analytics
Project Delivery

Transitioning and Commissioning a New Private Hospital

Our client required assistance in co-locating two of its private health care services into a new state of the art medical facility.

Project Delivery

Public Hospital Commissioning and Transition

A Victorian Health Service located in regional Victoria required assistance transitioning to a new facility.

Project Delivery

Project Management Office

A large not-for-profit private health care group required support for the transition of their clinical and non-clinical services to a new purpose built, larger facility.

Project Delivery

Operational Readiness and Transition

A Victorian Public Health Service located in Western Melbourne, required a governance structure for the transition of services from an existing facility to a brand-new building.

Data & Analytics

Childbirth Education Review

One of Victoria’s top hospitals, commissioned a report to review the operational performance and consumer expectations and experience of the provision of Childbirth Education (CBE).

Filter
  • All Capabilities
  • Technology
  • Project Assurance
  • Data & Analytics
  • Project Recovery
  • Strategy Execution
Technology

Technology Strategy and Delivery

A top-twenty superannuation fund based on the east coast, was undergoing rapid changes in technology and there had been costly false starts with several implementations, and many challenges with systems integration.

Project Assurance

Technology Assurance Review

The Fund was undergoing rapid changes in technology and required an independent view on their current technology portfolio and delivery approach.

Data & Analytics

Analytic Framework

The Fund was undergoing a transition from a closed to an open fund and required an analysis on growth pipelines and how to and make the best of its considerable regional and employer footprints.

Project Recovery

Technology Delivery Capability

One of Australia’s largest Superannuation Funds required an independent view on their current technology portfolio and delivery approach.

Strategy Execution

Market Analysis

A top-ten Superannuation Fund required an analytic framework to shape strategic positioning for growth as they transitioned to a fully open fund.

Filter
  • All Capabilities
  • Data & Analytics
  • Technology
  • Digital
  • Project Delivery
  • Strategy Execution
Data & Analytics

Data Governance

The Council had deep ambition for digital ways of working and wanted to make the best use of emerging digital technologies enabling better information flow, data governance and importantly meeting community expectations.

Technology

Master Data Classification

The Council had a strong sense that its current data sets were not meeting current needs, and were unlikely to support its digital ambition. Guidance was needed on current ‘information barriers’ and subsequently the development detailed and dynamic roadmap.

Digital

Data Governance and Strategy Implentation

A detailed IM strategy and implementation plan was created to guide the Council in moving from its current state to an appropriate and affordable future (data) state.

Project Delivery

Project Planning and Implementation

The Council required guidance on ‘information barriers’ that stopped information flowing to where it was required, by whom, in a useful form, and in a timely manner.

Technology

Digitally Driven Change

The Council wanted to make the best use of current and evolving digital solutions to offer an improved and more efficient service provision.

Digital

Digital Technology and Data Solutions

A large City Council based in Victoria, wanted to take a significant and confident stride in implementing digital ways of working; to connect with customers, provide critical information and efficiently deliver services.

Strategy Execution

Digital Implementation Plan

A large Council based in Victoria, required a comprehensive and detailed digital strategy to connect with customers, provide critical information and efficiently deliver services.

Strategy Execution

Information Management Strategy

A large City Council based in Victoria, wanted to make the best use of emerging digital technologies to keep pace with community expectations, minimise cost and risk, and efficiently meet its obligations.

Filter
  • All Capabilities
  • Technology
  • Digital
  • Strategy Execution
Technology

Digital Transformation

We assisted a Council to understand its current state and used our (proprietary) digital model and supporting frameworks as the foundation of delivering a digital strategy.

Digital

Digital Implementation Plan

A large Council based in Victoria, required a comprehensive and detailed digital strategy connect with customers, provide critical information and efficiently deliver services.

Strategy Execution

Digital Strategy Implementation

A City Council based in Victoria, wanted to define how they could make the best use of current and evolving digital solutions that meshed with implementable business, technology and data roadmaps.